Service
If your laptop requires servicing, bring it to the Technology Help Desk in Exeter Hall. The Dell laptops come with a 4 year limited warranty; plus 4 year Next Business Day (NBD) on-site service; plus Dell's Notebook CompleteCare plan that covers damage in case of accidents. See the Dell site for further information.
International Students
If your laptop requires service while you are outside of the United States, call Dell directly. See Dell's Support for the appropriate phone number.
Support
If you have questions or problems with your computer please visit the Technology Help Desk in Exeter Hall, login to mySNHU and create a case online, or call 1-855-877-9919. Support is available via the Help Desk from 8am to 8pm (see published schedule in the fall for exact times).
If you have questions about your laptop before September, call or email Aaron Flint, Associate Director of Academic Computing at 603.645.9678 , a.flint@snhu.edu.
Training
Consider enrolling in the IT 100 Introduction to Information Technology course early in your academic schedule for an introduction to the software on your laptop.
The SNHU Learning Center periodically offers workshops to better use the software on your laptop.