Laptop Support
Service
If your laptop requires servicing, bring it to the
Student Help Desk in Exeter Hall. The Dell laptops come with
a 4 year limited warranty; plus 4 year Next Business
Day (NBD) on-site service; plus Dell's Notebook CompleteCare plan that
covers damage in case of accidents. See the Dell site for further
information.
International Students
If your laptop requires service while you are outside of
the United States, call Dell directly. See Dell's International Service Phone
Directory for the appropriate phone number.
Support
If you have questions or problems with your computer
visit the Student Help Desk in Exeter Hall, e-mail helpdesk@snhu.edu
or call x9000. Support is available via the Help Desk from 8am to 8pm
(see published schedule in the fall for exact times).
If you have questions about your laptop before September, call or e-mail Aaron Flint, Manager of Instructional Support at 603.645.9678, a.flint@snhu.edu.
Training
Consider enrolling in the IT 100 Introduction to Information Technolgy course early in your academic schedule for an introduction to the software on your laptop.
The SNHU Learning
Center periodically offers workshops to better use the
software on your laptop. View their workshop
schedule.