E-mail Instructions

Your SNHU e-mail address provides you access to more than just e-mail. Your e-mail is also your username for several online systems and services that let you check e-mail, class assignments, emergency notifications, check out resources from the library, register for classes, check your grades, pay your bills and more.

What do you want to do?

• What is my SNHU e-mail address/password?
• Log-in to SNHU webmail
• Change my e-mail password
• Change my e-mail address
• Forward my SNHU e-mail to another account (PDF 267 kb).

Your SNHU e-mail address & password are in the following format

• Full first name, followed by a dot, followed by your full last name and @snhu.edu (all lowercase)
  For example, if your name is John Bailey, your e-mail address/username would be john.bailey@snhu.edu
  
• If you have a common first and last name where duplicate e-mail addresses may occur, visit the Computing Resources Department with your student ID to receive your e-mail address.
  
• Your e-mail address is also your username. A username is required to sign into the e-mail system.
  
• Your initial e-mail password is your birthday in the following format: MMDDYYYY. For example, if your birthday is Aug. 25, 1972, your e-mail password is 08251972.
  
• SNHU Strongly Recommends you change your password immediately to protect your own privacy and use of your account (see instructions below).
  
• If SNHU does not have your birthday on file, you will need to visit the Computing Resources Department with your student ID to receive your e-mail password.

Logging in to SNHU webmail

• The SNHU e-mail system can be accessed directly via the Web, through Blackboard, or through the SNHU Student Links page.

Follow these steps to change your e-mail password

1. Open internet explorer and type: webmail.snhu.edu
   
2. Login using your username and password.
   
3. Once logged into your e-mail, click the Options button in the upper right hand corner of the window and the Options frame will open.
   
4. Scroll on the Options frame on the left and click on the Change Password button.
   
5. A new window will open. Fill in all the fields and click Save.
   The field information is:
   • First field is filled in for you, containing the SNHU Domain and your username.
   • Second field is for your old password (your date of birth). Type your date of birth in MMDDYYYY format into this field.
   • Third field is for your new password. Enter a new password that is at least seven digits long.
   • Forth field is to confirm your new password. Retype your new password in this field.
6. Click save at the top of the window and you are done.

Some notes about passwords on the new system

• You may be required to change your password every 180 days.
• You cannot change your password more than one time per day.
• To maintain security you cannot alternate between two passwords when you change. You must enter a new and unique password each time you change.