Privacy and Release of Information

The Office of Disability Services at Southern New Hampshire University is committed to ensuring that all medical, educational, and psychological information regarding a student’s disability is maintained as private as required or permitted by law.

Guidelines about the treatment of such information have been adopted by the Office of Disability Services (ODS) and are shared with students.  These guidelines incorporate relevant state and federal regulations and guidelines.

1. No one has immediate access to student files at the office of Disability Services except appropriate ODS staff and the ADA/504 compliance officer.  Any information regarding a disability is considered private and will be shared only with others within the institution on a need-to-know basis as determined by ODS staff.  Some examples of a need-to-know include:

 If there is a threat to the safety of the individual or that of others.
 When information about the functional impairments resulting from a disability is needed in order to determine accommodations.  Students who register with the ODS staff may communicate with Southern New Hampshire University personnel in order to facilitate accommodations and services. 

2. This information is protected by the Family Educational Rights and Privacy Act.

3. Information in files will not be released except in accordance with federal and state laws which require release in the following circumstances: if a student reports or describes intent to harm him/herself or another person(s); reports or describes any physical abuse, neglect, or sexual abuse of children or vulnerable adults.; reports or describes sexual exploitation by counseling or health care professionals; or as otherwise required by law.

4. A student’s file may be released pursuant to a court order or subpoena.

5. A student may give written authorization for the release of information to individuals or agencies outside the institution when she or he wishes to share it with others.  Before giving such authorization, the student should understand the information being released, the purpose of the release, and to whom the information is being released.  Information will not be released without consent unless release is required by federal or state law.  Unless the student is a minor, information will not be released to parents without the student’s consent.

6. A student has the right to review his or her own file as provided by applicable law.

7. Southern New Hampshire University cannot guarantee the privacy of information conveyed by electronic means, such as email.

Contact Us
Disability Services

Disability Resource Center
(Online and Continuing Education Students)
Director: Kurt Mueller
Phone: 603.629.3464

Office of Disability Services
(Manchester Day Campus, PCMH Programs, and College for America)
Location: Exeter Hall, Suite 56
Director: Hyla Jaffe
Phone: 603.644.3118
Fax: 603.644.3132