Refund Process Dates for Continuing Education Terms


The following is the anticipated schedule for review and disbursement of refunds by way of a students SNHUOne card for “EW” terms.

All credit balance refunds are subject to account review and federal eligibility and regulation requirements.

Review week and disbursement date may change without prior notice. 

(*Updated as of 11.04.09):

  • Students have the ability and are encouraged to view their up-to-date account statement AND credit balance refund information online through their PENpal account.
  • Please note that due to the high volume of credit balance refunds for this term, refunds will be processed throughout the refund week, which is scheduled below.  A processed credit balance may appear on an account as of a Monday or throughout the refund week during this high volume period. 
  • Please also note that when contacting the Offices of the Bursar and Financial Aid to inquire on a credit balance refund or the refund schedule (listed below), will only delay the processing timeframe of refunds for our students. 
  • When viewing your account information, if an account reflects a “refund” in the description line on a billing statement, please be aware that this description line indicates that a refund has been processed and will be available after 3:00pm as of the date specified on the statement.

Term: Term Dates: Review Week:* Refund Date(s):
09EW1 8/31/09-10/25/09 9/14/09 09/21/09 & 9/23/09
09EW2 10/26/09-12/20/09 11/09/09 *11/16/09-11/19/09
10EW3 01/04/10-02/28/10 01/18/10 *01/25/10-01/29/10
10EW4 03/01/10-04/25/10 03/15/10 03/22/10
10EW5 04/26/10-06/20/10 05/10/10 05/17/10
10EW6 06/28/10-08/22/10  07/12/10

07/19/10

* * Students who receive Federal Financial Aid: If a student should decide to withdrawal from class(es) after a term begins, Federal regulations and the University’s withdrawal policy mandate that certain funds must be returned and/or cancelled from different federal financial aid programs (i.e Federal Stafford loans, Federal Pell Grants and/or SEOG Grants).  A withdrawal from class may result in a balance owed to SNHU.  It is the student’s responsibility to contact the Office of the Bursar to pay his/her balance due.  Thank you.

  • Students who have selected option 1 must complete and submit a refund request form to the Office of the Bursar by the start of each term in order for their account to be reviewed during the appropriate review week.
  • Students who have selected option 2 need not submit a refund request form.  Student refund disbursements will be sent to Higher One.  Students will receive his/her refund according to their refund disbursement preference.
  • Credit Card payments will be refunded to credit cards only.