Student Accounts
Your student account reflects the charges and payments of your Southern New Hampshire University expenses. The student account statement is your bill, which is mailed monthly as long as there is activity or a balance due on your account. We view the maintenance of the student account as the student's responsibility. Federal law (specifically, the Family Educational Rights and Privacy Act) and our SNHU policies affect the information that we can provide to and the direction we can take from parents. Therefore, it is the student who must sign the promissory note, initiate parent billing or request a refund. We will to cooperate with students and parents to the fullest extent.
Discrepancies in your student account statement should be discussed immediately with the department that posted the charge or credit. A formal dispute of any charges must be received by the Bursar's Office, in writing within 60 days of the bill on which the charge first appeared.
Library Fines
SNHU Library Circulation Desk 603.645.9605
It is important to pay overdue fines at the library when they are incurred. Questions about overdue library materials should be directed to the circulation desk at the library.
Parking and Traffic Fines
SNHU Public Safety 603.645.9700
Call with questions on parking regulations or violations.
Health/Accident Insurance
Health/Counseling Services - Wellness Center 603.645.9616
Hospital insurance is required for all domestic and international SNHU day students; however, if you already have equivalent coverage, you may be able to waive this charge. If you have questions concerning the insurance charge or you need forms to waive coverage, contact the Bursar's Office. Completed forms must be received by the start of the term. Be aware that writing a comment on your statement or sending a letter to the Bursar's Office will not take the place of a waiver request form. If you have charges or other services that you may question contact the Health Center.
International Student Questions
International Student Services - Belknap House 603.645.9629
The CIE office assists with immigration regulations and federal laws such as extensions of stay, travel documents, change of visa status, authorized employment, practical training, social security regulations and income tax. Language translation assistance is also available.
Residence Life / Housing
Residence Life - Chocorua 603.645.9758
SNHU housing charges will appear on your statement if you have reserved a room in housing. First year students will have their housing costs reflected on their statements as soon as a selection has been made. If you have questions about housing costs or damage charges, contact the Housing office listed above.
Student Loans/Scholarships/Grants
Financial Aid - Exeter Hall 603.645.9645
Both graduate and undergraduate students are serviced by the Financial Aid office. The office assists students with educational loans, SNHU or outside scholarships, short term loans and part-time Work Study jobs.
Due to federal laws and SNHU policy, certain steps are required prior to the posting of financial aid payments to the student account. Most outside scholarships will be credited only upon the receipt of the check. Aid is allocated by term to your account.
Tuition/Fees
Bursar's office - Exeter Hall 603.668.2211
Tuition charges are placed on your account by the SNHU Location you are attending; Manchester Day, Manchester Graduate, Continuing Education: Manchester, Nashua, Portsmouth, Salem, Brunswick, etc. Should you have a question you should contact the Location you are attending. Your first bill of the term reflects a standard tuition charge, along with an Orientation Fee, Lab Fee and Comprehensive (COMP) Fee where applicable.
Meal Plans
Dining Services -Cafeteria 603.645.9710
Students who live in a residence hall must purchase a meal plan with SNHU usually through the Residence Life office at the time of room selection.