The One Stop is the place for all of your financial aid, billing and administrative student needs. The One Stop partners with students and families to identify, educate, and award the best resources available so you can focus on experiencing a dynamic and exciting SNHU education.
- Understanding your Financial Aid Award
- Notification of your Financial Aid Award
- Accepting or Declining parts of your Award
- Under what conditions your financial aid could change; and what you need to do to file a Financial Aid Appeal
A financial aid award consists of gift aid (such as scholarships and grants which do not have to be repaid) and self-help aid (such as student loans and work study which must be borrowed or earned). While financial aid is meant to assist students in making college more affordable, students should expect that financial aid may not cover the full amount of tuition.
Associates in the One Stop are able to assist you with understanding your Financial Aid award.
Financial Aid awards are created for students upon time of being officially accepted and matriculated into a degree seeking program. You must file the FAFSA to be considered for Federal, State, and Institutional financial aid.
New students
As a new student, you will receive a paper copy of the Financial Aid award in the mail. If you would like to adjust or reduce any loans, you can cross the amount you wish to reduce, sign it, and send it back to One Stop. Follow the instructions on this letter to activate your Federal Student Loans. You will also need to download and complete a Credit Balance Authorization form and sign the Institutional Promissory Note.
Information on financial aid awards for returning students can be found in mySNHU.
- Updated information from the U.S. Department of Education
- Information supplied through the appeal or verification process
- A change to your program of study
- Changes in enrollment status (i.e., full-time to part-time, withdrawing, or dropping classes).
- Receipt of additional assistance (within or from outside the university)
- A change in housing
- Not being able to maintain Satisfactory Academic Progress
In the event that an award must be modified, you will receive a revised award letter
The One Stop awards its ‘best offer’ based on the information received from the Free Application for Federal Student Aid (FAFSA). Students and parents may request an appeal of the student’s financial aid award if there has been extenuating circumstances resulting in a significant change (10% or more) to the total family income since the previous year’s income.
Students/families must meet one of the criteria for extenuating circumstances in order to be considered for a review:
- Unusual medical or dental expenses, not covered by insurance. (Prescription and doctor’s office co-pays, routine eye and dental exams will not be considered as unusual expenses for appeals)
- A parent, student or student’s spouse has had a significant loss of income in 2009 or 2010 due to a period of unemployment, change of jobs, death in the family, non-reoccurring income (i.e., loss of IRA or other pension distributions), divorce or separation, or going from full-time to part-time employment)
To move forward with an appeal of your financial aid award, please submit a letter of circumstances explaining how your financial situation has changed from the previous year. SNHU will decide to move forward with your appeal based on this statement. If SNHU decides that your described financial situation warrants further investigation, the university will send you the financial aid appeal form and letter explaining the next steps that are required.
Financial aid appeals will not be considered until a completed FAFSA is on file and an initial financial aid award has been created.