Training; Instructional Support

The training conducted by Instructional Support is designed for beginning or intermediate users and is open to all SNHU faculty and staff. Training is offered in a variety of formats to accommodate the various learning styles and comfort levels of participants on campus.

We are continually seeking feedback on current and new programs. If you have attended one of our sessions, please take a moment to complete this evaluation Instructional Support Training Evaluation Survey.

Blackboard Resources and Training:

Instructional Support provides support, consultation, and training to faculty for the use of Blackboard in the delivery of online, hybrid, and traditional face-to-face classes.

ePortfolio Resources and Training:

Instructional Support provides support, consultation and training to students and faculty for the use of eportfolio (Chalk and Wire).

Outlook Training:

Microsoft Outlook is a powerful and useful program - especially for the new SNHU e-mail system. If you would like an introduction to the features of Outlook, please contact us.

Workshops:

Throughout the year the Instructional Support team offers small selection of open workshops at the main campus which may be attended by faculty and staff. Topics covered typically include Microsoft Office products and Blackboard. Workshops will be announced in the SNHU News and the Instructional Support newsletter.

The Instructional Support team will be happy to schedule workshops for any department/work team that would like instruction on a given topic. Please contact us to schedule a time, discuss a topic, and customize a lesson plan to meet your team's needs.

Individual Training/Consultations:

One of our most frequently requested and effective offering is the personal training session. Rather than waiting for a workshop which may not address your particular needs. please give us a call to arrange for an individual training session. We will arrange a mutually agreeable date and time and design a training session that will address your individual needs and learning style.

On-line/Self-paced Training:

If you are the type of person that learns best on your own or you have a schedule which is difficult to accommodate, online training might be for you. Southern New Hampshire University provides online training via self-paced courses. Choose from the below course links:
  • For Office Productivity and other software skills SNHU subscribes to Element K, a leading supplier of online professional development courses. This service is available free of charge to all SNHU faculty and staff but due to limited license capacity is on a first come-first served basis. To get an overview of what Element K offers, please see http://www.elementk.com/. Please note that SNHU's subscription only covers self-paced lessons for the Office Productivity and Design/Media catalogs. If you are interested in gaining access to Element K, please contact Aaron Flint.
  • Using PENpal Guides These faculty and student guides provide step-by-step demonstrations of PENpal features including how to print a class roster or class schedule.
  • Preventing Plagiarism. This course includes Turnitin and Refworks training and other resources to reduce plagiarism in the classroom.

Off-Site Training:

The Instructional Support team is happy to provide workshops and individual training/consultation sessions at SNHU's Continuing Education Centers. Please contact Aaron Flint to discuss training needs and to arrange a mutually agreeable date and time. Depending on the frequency or type of sessions the CE Center may be asked to assist in covering travel and/or material expenses.