Student getting her mail

Student Mail and Packages


STUDENT MAIL, PACKAGES AND SPECIAL DELIVERIES

Mail is placed in student mailboxes between 1 pm and 3 pm, Monday through Friday. There is no service during the weekend. STUDENT MAILBOXES SHOULD BE KEPT LOCKED AT ALL TIMES. An open mailbox invites problems. If a mailbox does not close or lock properly, please notify Postal Services so that it can be repaired.

Outgoing mail may be brought to Postal Services.

All packages and special deliveries (anything that requires a signature) are received and held at Postal Services. A delivery notification e-mail will be sent to the student's SNHU e-mail account as soon as the item is scanned into our internal tracking system.  Students must bring a picture ID to Postal Services to receive the item. Items will not be released to anyone other than the person to whom the item is addressed. 

If a delivery is expected but notification is not received, please contact Postal Services.  Please provide a tracking number if possible. Please realize that items sent via USPS delivery confirmation only show receipt at the Hooksett Post Office, not SNHU Postal Services.  We are not responsible for items sent via delivery confirmation that we did not receive at SNHU.  All delivery confirmation that is received at SNHU is scanned into our internal tracking system.  If there is no record in our system, that means we did not receive it from the post office.  If your item shows online as "delivered", this does not mean automatically that we have it at SNHU.

Keep in mind that items sent via regular mail are untraceable. To avoid delayed delivery of your mail, make sure that the correct mailing address is given to all correspondents. Also, student mailboxes should be kept locked at all times.

We recommend that cash not be sent through the mail system. Checks should always be sent via Certified Mail.