The following are links to consumer information notices and disclosures provided in accordance with the Higher Education Opportunity Act with reauthorized the Higher Education Act of 1965, as amended. SNHU will provide a paper copy of any disclosure upon request. You may submit this written request to:
Southern New Hampshire University
Student Financial Services Processing
2500 North River Road
Manchester, NH 03106-1045
The overall Graduation Rate provided by College Navigator tracks the progress of students who began their studies as full-time, first-time degree- or certificate-seeking students to see if they complete a degree or other award such as a certificate within 150% of "normal time" for completing the program in which they are enrolled. Additionally, per federal regulations, each university must also disclose their 4-year average Student-Right-to-Know graduation rate; SNHU's 4-year average is 50%. Please note, however, that this graduation rate represents a small percentage of the SNHU student body, as the majority of online undergraduate students are part-time and/or continuing or transfer students.
Retention Rates provided by College Navigator measure the percentage of full-time first-time and part-time first-time students who are seeking bachelor's degrees who return to the institution to continue their studies the following fall, as reported to IPEDS. The rate for SNHU is 68%. Please note, however, that this retention rate represents a small percentage of the SNHU's student body, as the majority of our online students are part-time, continuing, transfer or graduate students.
Southern New Hampshire University (SNHU) actively seeks to protect students, agencies, and the educational system at large from potential fraud, identity theft, or other unlawful activities. For this purpose, SNHU reserves the right to request additional documentation and suspend financial aid eligibility pending the resolution of any conflicting information received during the admissions, financial aid, or registration process. Please see the Department of Education CFR 668.16 for additional information regarding fraud prevention regulations.
Professional licensure, certification, endorsement, and salary benefit requirements for educators vary from state to state and district to district. Southern New Hampshire University (SNHU) cannot guarantee licensure, certification, endorsement, or salary benefits. It is the students' responsibility to understand and comply with requirements in the state where they intend to work as an administrator or teacher. Students seeking licensure in states other than New Hampshire are solely responsible for determining whether they are eligible for licensure, and before beginning the program, confirming the precise requirements that must be satisfied to be licensed in that state. Students specifically seeking a New Hampshire certificate must meet all of the requirements, policies, and protocols included in the program approval(s) granted to Southern New Hampshire University by the State Department of Education under the auspices of School of Education and Certification Officer.
Students who successfully complete a certification program at Southern New Hampshire University may be recommended to the State of New Hampshire Board of Education for initial or secondary NH State Licensure. Students teaching in states other than New Hampshire are responsible for checking with their state board of education to determine reciprocity or other inter-state agreements between NH and their home, teaching state.
In most cases, reciprocity does not allow for an automatic transfer of initial teacher licensure from one state to another state. Requirements for educators differ from state to state, thus there may be more tests, courses, fieldwork and/or workshops that you will have to complete to be fully licensed in another state. Similarly, secondary licensure may have additional requirements depending on your state. For the most part, after processing the initial paperwork states under an interstate agreement will issue you a "temporary" license for a period of one to two years, giving you this time to complete any requirements that you may be missing. It is very important to know what the licensure requirements are for the state to which you wish to transfer your license.
Students seeking secondary NH licensure at Southern New Hampshire University are responsible for identifying the licensure requirements within their state of teacher employment.
Southern New Hampshire University does not discriminate on the basis of race, color, national origin, citizenship, religion, marital status, age, sex, sexual orientation or disability in admission to, access to, treatment in or employment in its programs and activities. The following department has been designated to handle inquiries regarding the nondiscrimination policies: Office of Human Resources and Development, Southern New Hampshire University, 2500 North River Road, Manchester, NH 03106-1045.
Students who withdraw from the university may be eligible to receive a refund according to the policy listed below that applies to their situations. This policy is also applicable to part-time undergraduate day school students.
Student accounts will be adjusted within 30 days of the notification of withdrawal.
Tuition, on-campus room and meal plans are canceled/reduced based on the following schedule for standard day school students and is the same schedule for institutional merit and need awards:
Fees: No refund after the first day of class.
Meal plan refunds are based on the remaining balance the student has at the time of the withdrawal date.
Example: If a withdrawal occurs on day 5 of a semester, then tuition, on-campus room and meal plan (if applicable) would be refunded by 90%. Each SNHU merit and need award would be reduced by 90% as well. A revised award letter is provided for notification of award reductions.
Undergraduate students may drop a course during the first week of a term, and the dropped course will not appear on the student's academic transcript. Undergraduate students may withdraw from courses at any time during the second through fourth week of the undergraduate term with the course grade of "W". Any withdrawals after the fourth week may only be allowed for significant conditions beyond the student's control (e.g. serious illness documented by a physician's letter), as determined and approved by COCE administration, and will be processed at no refund. Withdrawals are not permitted in the last week of class. This policy also applies to an undergraduate student taking a 16-week course.
The following policies apply to ALL students taking online or center-based face-to-face and hybrid courses.
Withdrawals from courses (all types, including online, hybrid, and face-to-face courses):
For the purpose of withdrawals, all term weeks start on Monday and end on Sunday 11:59pm EST. Holidays during the week do not impact the Sunday 11:59PM deadline.
Withdrawals from courses (all types, including online, hybrid, and face-to-face courses:
For the purpose of withdrawals, all term weeks start on Monday and end on Sunday 11:59 pm EST. Holidays during the week do not impact the Sunday 11:59PM deadline.
With the exception of the first term, for which there is a 30-day trial period, students have 14 days from the start of the term to cancel enrollment and receive a full refund of any tuition paid for that term. If the student withdraws after the 14-day period, the student will be responsible for the full tuition amount. If the student withdraws or is dismissed from CFA, the University and/or the student may be required to return a portion of any Federal Title IV financial aid received. A Return of Title IV calculation will be performed for any student who has received Federal Title IV financial aid to determine the amount of federal aid that must be returned to the federal government by the University and the student.
Military Tuition Assistance (TA) is awarded to a student under the assumption that the student will attend for the entire period for which the assistance is awarded. When a student withdraws or stops attending, the student may no longer be eligible for the full amount of TA funds originally awarded.
SNHU will return any unearned TA funds on a proportional basis through the 60% portion of the period for which the funds were provided to comply with Department of Defense policy. TA funds are earned proportionally, during an enrollment period, with unearned funds returned based upon when a student stops attending. Any SNHU balance due to a TA return is the responsibility of the student.
In instances when a service member stops attending due to a military service obligation during the term, SNHU will remove the student from the coursework and reverse the charges. The full TA amount would be returned so that no debt is incurred by the student. Please note - prior-existing service obligation will not warrant the reversal of charges. The service member will be required to provide documentation in the form of current military orders, signed letter from the command, or a similar form of documentation.