Library Faculty

Brooke Gilmore - Assistant Professor / Information Literacy Librarian & Reference Coordinator


Brooke Gilmore has worked at the Shapiro Library since 2009. She previously held the position of reference and periodicals librarian and since 2011 has held the positions of instructor and information literacy librarian. She is the liaison to the School of Arts and Sciences and serves as reference and instruction services coordinator.

Gilmore earned her Bachelor of Arts in History from the University of New Hampshire and her MLIS from Simmons College. She has presented at numerous conferences and received both the Outstanding Research and Best in Session Awards at the 2011 IBFR Global Conference on Business and Finance.

She is a member of the American Library Association and the Association of College & Research Libraries.

Carol West - Professor / Electronic Resources Librarian


Carol West has been employed at the Shapiro Library since 1977. She has worked in various capacities, as the public service librarian for both Circulation and Periodicals and as the acting library director in 1993. West currently is responsible for the management of library electronic resources, library web presence and public access computer hardware. She coordinates the collection development of all e-resources and manages the library budget. She also provides reference assistance.

West received her Associate of Arts in Library Science in 1972 from the University of New Hampshire, her Bachelor of Science in Human Resources from Southern New Hampshire University in 1982, and her M.S. in Library and Information Science in 1987 from Simmons College.

West has presented at many workshops and has published articles in The International Journal of the Book; most recently she co-authored ''New Realities and Virtualities: Libraries Changing Roles in the World of Digital Rights Management.''

She is a member of the American Library Association and the Association of College & Research Libraries.

Visit her LinkedIn profile here.

Christopher Cooper - Assistant Professor / Digital Initiatives Librarian


Chris Cooper has worked at the Shapiro Library since 2005 and in his current role as digital initiatives librarian since 2011. He manages the university’s digital repository, the Academic Archive, and also works with the university’s physical archives.  Prior to coming to SNHU, Cooper held positions at Bates College and in the Art History Department at University of Massachusetts, Amherst.

Cooper majored in Art History and received his Bachelor of Arts from Bates College, his Master of Arts with a 20th Century American and European Art specialization, and his MSILS from Syracuse University.

Cooper has done presentations including “Current Generation Video Games and Consoles,” “E-Books at the Shapiro Library,” and “Kindles at the Shapiro Library.” He is a member of the American Library Association and New England Library Association.

Edward Daniels - Professor / Off-campus Services Librarian


As off-campus librarian, Edward Daniels is the liaison for off-campus students and faculty in the College of Online and Continuing Education (COCE) and cohort-based programs. Daniels provides bibliographic instruction and reference assistance both in person and in online formats. Prior to joining the Shapiro Library in 1987, he worked in public secondary school libraries.

Daniels received his Bachelor of Arts from the University of New Hampshire in History and Greek and his Master of Library Science from the University of Rhode Island.

He is a member of the SNHU Faculty Senate, the University Promotions Committee and the University Human Resources Committee.

His interests include Masters Track and Field throwing events. Daniels is a member of the NHIAA Indoor Track and Field Committee and an advisor to the Board of Governors USA Track & Field/New England Association on matters of master’s track and field events, policies, and procedures.

Jennifer Harris - Emerging Technology and Systems Librarian


Jennifer joined SNHU in 2013 as an emerging technology and systems librarian. Harris provides leadership in building staff awareness of new and emerging technologies to improve library services and workflows. This faculty-rank position provides oversight and planning for library systems.

Prior to SNHU, Harris was the systems administrator and teaching librarian at Mercyhurst University where she managed the library’s systems and served as an information literacy instructor.

Harris received her Bachelor of Arts in English from Edinboro University of Pennsylvania and her Masters of Science in Library Science from Clarion University of Pennsylvania.

Harris is a book reviewer for Library Journal where she writes reviews in both print and in eBook format, on topics including science fiction, literature, history, religion, and political science.

Kathryn Growney - Dean of the Shapiro Library


Kathryn Growney joined SNHU in 2002, becoming dean of the Shapiro Library in 2007. Growney previously worked at Harvard University's Hilles Library.

Growney received her Bachelor of Arts in Anthropology from the University of Vermont and her Master of Library and Information Science from Simmons College.

Her academic service includes co-chair of the New Library Learning Commons Building Task Force, chair of the Records Retention and Archives Task Force, member of the Undergraduate Research Day Committee, the Academic Council, the University Council and mySNHU Governance Committee.

Growney's numerous presentations include Growney, K., Bard A., Smuda, M., Panel Discussion, ''War of the Words,'' SNHU, 2011.

Professional memberships include American Library Association, Association of College and Research Libraries, Association of College and Research Libraries, New England Chapter and New England Library Association.

Steve Robichaud - Associate Professor / Technical
Services Librarian


Steve Robichaud has served as the Technical Services Librarian at Shapiro Library since 2008. He previously held positions at Clemson University and Fitchburg State University. He received his BA from Fitchburg State University and his MLIS from Simmons College.

Robichaud oversees the daily operations of the Technical Services Department, including acquisitions, cataloging, government documents, periodicals and the physical processing of library materials.

Contact Us
Shapiro Library

Phone: 603.645.9605