Operations & Supply Chain Management
Graduate Certificate

Builds Business Leadership Skills

The online Operations and Supply Chain Management Graduate Certificate at Southern New Hampshire University is designed to introduce you to key concepts, strategies, and processes used in the production of goods, from securing raw materials to distributing them to customers. You will explore areas such as transportation planning, technology, inventory control, warehouse management, quality control, and procurement, as you gain marketable skills in operations and supply chain management. Operations and Supply Chain Management graduate certificate online courses are offered throughout the year, and are taught by experienced operations and supply chain management professionals who know how to connect theory with practical, real-world applications.

Focus on Results

The Operations and Supply Chain Management graduate certificate course work provides excellent insight into the decision-making processes managers use to successfully bring goods to market. You will be introduced to mathematical, probabilistic and statistical tools available to industrial organizations, the importance of information systems and the Internet, and the role that other departments play in the lifecycle of goods — just to name a few. By earning your Operations and Supply Chain Management graduate certificate from SNHU, you will leave with a strong foundation you can use to pursue new career or advancement opportunities or further your studies.

Pros Enjoy Excellent Salaries

The Operations and Supply Chain Management graduate certificate program prepares you to compete for a growing number of high-paying jobs. According to the 2007 Mercer Benchmark Database for Logistics and Supply Chain Positions, supply chain managers can expect to earn an average of $89,300, top supply chain executives $253,800, inventory planning and control managers $81,100, and top logistics management executives $198,000. And as operations and supply chain management spending continues to outpace the rest of the economy, career opportunities with traditional manufacturers and retailers, operations and supply chain management consulting firms, and transportation providers should remain strong.

Operations and Supply Chain Management Required Courses

QSO-510: Quantitative Analysis for Decision Making
This is a survey of the mathematical, probabilistic and statistical tools available for assisting in the operation and management of industrial organizations. Background preparation: 6 credit hours in mathematics and 3 credit hours in statistics, or the equivalent.
QSO-600: Operations Management
This is a study of the concepts of production and operations and of a variety of methods and techniques used in their management. Background preparation: 6 credit hours in economics.
QSO-630: Supply Chain Management
This course analyses the role and activities of those involved in supply chain management decision making. It emphasizes the importance of transportation planning, inventory control, warehouse management, development of customer service standards, and procurement in the design and operation of supply and distribution systems. The importance of information systems and the internet in supporting such activities is also discussed. Special attention is given to the close working relationships with managers in other functional areas including information systems, marketing, and international operations.
QSO-690: Topics in Operations Management
This course is designed to prepare students to function as high-impact manufacturing and/or service managers. The course theme is Total Quality Management and focuses on manufacturing systems, quality controls and inventory management with the goal of finding constant approaches to productivity improvement through in-depth investigation of JIT and OPT and their adaptability to manufacturing and service systems.

Select Two of the Following:

IT-630: Computer Simulation and Modeling
This course focuses on the theory and practice of discrete system simulation. Topics include simulation/modeling techniques and methodologies illustrated by business and industrial applications such as computer and network modeling, manufacturing simulation and queuing systems. Queuing theory and input/output statistical analysis are included. Modeling software is used.
IT-501 and IT-510 or permission of instructor
QSO-520: Management Science through Spreadsheets
This is an application-oriented course that will provide students with a working knowledge of the most commonly used Management Science/Operations Research techniques such as linear programming, integer programming, goal programming, nonlinear programming, network modeling, queuing theory and simulation. The students will learn how to combine the power of the management science and spreadsheets to model and solve a wide variety of business problems.
QSO-530: Applied Statistics for Managers
This course will provide the students with statistical tools and techniques that will enable them to make an immediate impact in their careers. This course will be realistically oriented and numerous business examples and cases will be analyzed.
QSO-610: Management of Service Operations
This course is intended to help students prepare for management opportunities in service firms that represent the fastest-growing sector of the economy. The material focuses on the role and nature of service operations, and the relationship of operations to other business functions. The students will develop skills and learn techniques for effective management of service operations.
QSO-620: Six Sigma Quality Management
This course is designed to provide an understanding of the design and implementation of quality control and improvement systems. It is an introduction to current quality management approaches, statistical quality control and quality improvement techniques. ISO-9000 also will be discussed. Case studies and the use of computer technology will be integral to the course.
QSO-510 or QSO-530
QSO-635: International Supply Chain Management
The U.S. economy is becoming increasingly global in nature. We are marketing and distributing more products in foreign nations, locating plants and other facilities internationally, and are buying from foreign companies. This course provides a comprehensive understanding of the supply chain management function related to the international environment in terms of business/cultural customs, legal considerations, purchasing strategies, financial aspects, and international distribution.
QSO-710: Internship in Operations/Project Management
This course will enable the School of Business graduate students to gain valuable work experience within the operations or project environment. The objective is to give the students an opportunity for practical application of operations/project management concepts and techniques learned in the classes and complement the course work.

University Accreditation

SNHU is a fully accredited university. Access our list of accreditations. More...

Contact Us

Phone: 888.327.SNHU
Email: enroll@snhu.edu