Patient Quality and Safety Graduate Certificate

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Gain Expertise in Patient Quality and Safety

Enhance your professional experience and your nursing or healthcare career with Southern New Hampshire University’s new online nursing certificate in Patient Quality and Safety. The 12-credit graduate certificate can serve as a great first step toward a master’s in nursing. It addresses the need in the healthcare industry for an emphasis on patient quality and safety as outlined in the Institute of Medicine’s “The Future of Nursing: Leading Change, Advancing Health” report. Our online nursing graduate certificate in Patient Quality and Safety prepares nurses and other healthcare professionals to meet the changing needs of the 21st-century healthcare work force.

Focus on Quality Patient Care Practices

The online nursing certificate in Patient Quality and Safety provides nurses and other healthcare professionals with ways to design quality patient care practices and develop an organizational culture of patient safety. Students will focus on interprofessional teamwork, communication and collaboration, medical error science, and organizational change. Graduates of the program will have the skills to design, implement and lead a broad range of patient safety activities.

An Emphasis on Communication and Patient Care

Students in the Patient Quality and Safety online nursing certificate program will:

  • Develop continuous improvement of the patient care process through analysis and measured change to current clinical programs in the inpatient and outpatient environments.
  • Integrate the use of communication skills, information systems and standardized language in relation to clinical outcomes and continuous performance measures.
  • Develop the research and education programs necessary to advance the national patient safety agenda.
  • Create patient safety and patient care outcomes through educational programs.
  • Evaluate the effectiveness of continuous improvement processes.

Progress with a Master's in Nursing Online

The online nursing certificate in Patient Quality and Safety provides an additional graduate-level credential in a high-demand area for nurses and other healthcare professionals who already hold master’s degrees. It also is ideal as a first step toward SNHU’s online master’s in nursing programs for nurses with BSN degrees.

Patient Quality and Safety Required Courses

HIM-500: Healthcare Informatics
Students will learn the history and current state of healthcare and how the industry uses information systems. Throughout the course students will discuss types of information systems, such as the electronic medical record (EMR), laboratory and radiology systems and more. Students will also study trends in new practices, such as telemedicine and home healthcare, and how they function in various healthcare settings. Finally, students will explore how these and other industry trends, with the use of technology, can improve patient care.
IHP-605: Error Science, Risk Assess & Disclosures
This course focuses on error theory and systems thinking as well as methods for risk assessment and safety improvement, including high-risk contexts for error occurrence. Students will be introduced to what is currently known about effective methods for error disclosure. Students will develop proficiency with patient safety risk assessment and improvement methods, principles of safe system design, apology and related patient safety priorities. The course includes a discussion of the legal issues prevalent in the current health care environment.
NUR-604: Healthcare Quality and Improvement
This course focuses on the knowledge, skills, attitudes needed to assure quality patient and family centered care provided through interdisciplinary collaborative care. Students will focus on strategies that contribute to building a culture of safety assuring accountability and reliability in care processes. Health policy issues access to care, and cost issues are addressed including pay for performance, quality outcomes, and nurse sensitive outcomes, with a special focus on healthcare reforms focus on quality.
NUR-606: Communications and Collaboration
This course introduces advanced communication strategies for patient safety success in the current healthcare environment. Course topics include: enhanced communication skills, individual and group design/presentation techniques, hand-off, chain of command, critical thinking strategies and skills, stress and time management, group process and group dynamics. This course challenges the students to use creative and critical thinking to become a creative patient safety/problem-solver and leader working within a complex healthcare environment.