Master of Science in Management Courses
Focus on management, support and development of people in the real world with SNHU’s 12-course, 36-credit online MS in Management curriculum. Emphasis is placed on the philosophy, science and practice of effective management.
Management Learning Outcomes
Students taking our management courses as part of their Master of Science in Management degree will develop into reflective practitioners who are lifelong learners in their approach to management. They will build core skills around managing themselves, communicating, managing people and tasks, and mobilizing innovation.
Courses in SNHU's Master of Science in Management enable graduates to:
- Utilize multiple methods for supporting and developing talent in employees to grow high- performance teams, disperse expert knowledge and guide organizational change
- Integrate effective verbal, written, presentation and technical communication skills for gathering and presenting information, facilitating groups and teams, and building appropriate business relationships across the organization
- Apply critical thinking, data analysis and ethical reasoning to ensure strategic, systems-level decision-making in business and management
- Create project and management plans that effectively prioritize tasks, stabilize resource conflicts, and integrate appropriate project management tools
- Articulate the importance of business metrics, performance data and financial analysis for maintaining accountability in planning and decision-making
- Evaluate how the brand, mission and values of organizations can encourage an enterprising organizational culture and encourage brand stewardship in employees and one’s management approach
MS in Management Required Courses
MGT-510: Cultivating Organizational Culture
Business leaders are responsible for cultivating, maintaining, and fostering an organizational culture that accurately represents the organization internally and externally, encourages and supports people, and holds organizational members accountable to the vision, mission, and goals of a business. This course provides students with the skills, theories, and practices necessary to identify a strong culture that permeates the ethics, decision-making, and behaviors of the organization. Students will work through advanced cases and apply these experiences to their own learning and organizations.
MGT-600: Resource Planning and Decision Making
This course serves as an advanced exploration into ill-structured situations requiring strategic plans and effective resource management. Students are asked to develop strategy around personnel management, budget allocation, performance metrics, and goal setting for a relevant case of interest. This course prepares students for the advanced concentration courses in their area and serves as a precursor to the integrated capstone experience.
MGT-701: Critical Issues in Management Capstone
This course is the capstone experience for the M.S. in Management programs, designed to address issues that are important in understanding today's approaches to management. The course will analyze critical management functions including strategy, governance, competitive advantages, human resources and organizational leadership and others. In addition, the core concepts of management as well as the critical issues and concepts studied in previous courses will be integrated in a big-picture framework of management.
MKT-690: Corporate Communications
This course provides students with an understanding of contemporary issues facing corporations, including consumerism, environmentalism and globalism, and the role of public relations in helping an organization thrive in its environment. The four-part public relations process of research and fact-finding, planning and programming, implementing and communicating and evaluating is reviewed.
OL-500: Human Behavior in Organizations
This course is a study of individuals and groups and their interaction. Students examine theories of motivation, communication, leadership, power and change with practical relation to contemporary issues. They also study organizations for key design variables and reward systems aimed at improved performance and organizational efficiency through employee motivational programs, participative management and cooperative decision making.
OL-600: Strategic Human Resource Management
This course emphasizes the strategic role of the human resource manager in performing functions of recruitment, hiring, training, career development and other contemporary processes within the organizational setting. It serves as an introduction to the areas of compensation, collective bargaining, affirmative action and other regulatory procedures and requirements as they relate to contemporary applications in organizations.
QSO-500: Business Research
This course presents an overview of the various primary and secondary research methodologies used in the business world and the application of statistical techniques to those strategies. The focus of this course is the design and execution of a practical, primary research. It is recommended that this course be one of the first three taken in degree programs in which it is required. Background preparation: 3 credit hours in statistics.
QSO-640: Project Management
This course includes the study of concepts, tools, and practices of project management. The course adopts a managerial process approach to Project Management, which consists of initiating, planning, executing, controlling and closing the project. Major topics will include project scope, project time, project cost, project quality, project risk, project resources, project communications and how to be an effective project manager. Cases are utilized to integrate the learning in the course and provide decision- making experience for the student.
Select 4 of the following:
Any OL 600
CSR-610: Business Ethics and Culture
Business Ethics and Culture explores the main concepts and theories in the business ethics field and provides students with decision-making frameworks and practical tools. It aims to develop the capacity of students to critically engage with issues of human rights, environmentalism and sustainable development, consumerism, and the role that corporations play in politics, and places these within different philosophical and cultural perspectives.
MKT-668: Services Marketing
The world's economy is undergoing substantial change. Globally, many manufactured products have service components. Domestically, a shift in emphasis from a base in manufactured goods to an economy based in services is in progress. Whether a firm is marketing manufactured goods, services, or a combination, services marketing can provide a competitive advantage. Therefore, understanding the service aspect of business is a requirement for every marketer, in every company, in every industry. This course presents concepts, theories, models and measurements of services marketing using current literature in the field, cases and experiential opportunities. It stresses the global perspective and covers both B2B and consumer services.
QSO-600: Operations Management
This is a study of the concepts of production and operations and of a variety of methods and techniques used in their management. Background preparation: 6 credit hours in economics.
QSO-610: Management of Service Operations
This course is intended to help students prepare for management opportunities in service firms that represent the fastest-growing sector of the economy. The material focuses on the role and nature of service operations, and the relationship of operations to other business functions. The students will develop skills and learn techniques for effective management of service operations.
WCM-610: Intro Org Conflict Management
This survey course introduces the analysis, interpretation, and management of conflict in contemporary organizational settings. Using interdisciplinary lenses, the course explores systemic, interpersonal, and other causes of conflict; conflict's influence on workplace communication and decision-making; and the relationship between conflict, leadership, and career advancement.
WCM-620: Managing Difficult Conversations at Work
The art and practice of dialogue building is the act of engaging conflict effectively and transforming difficult conversations into better decisions, healthier work relationships, and stronger organizations. This course examines approaches for de-escalating conflict conversations, choosing if and when to intervene, tapping the creative potential in conflict, and creating workplace environments that foster constructive conflict engagement.
For those who do not meet the minimum requirements, the following courses may be required:
OL-501: Business Foundations
This course is a foundational survey of the principles, vocabularies, and mechanics of how business firms function. The course is designed to give students with little or no business background the exposure and acumen necessary for advanced coursework in business-related topics and to appreciate the complex interactions of markets and firms. Financial aspects of business including the accounting system, financial statements, and financial reporting are covered in addition to the major macro- and micro-economic theories and market concepts that influence business.