MS in Operations & Project Management - Curriculum

Accelerate Your Career - MS Operations and
Project Management

The Operations and Project Management MS Degree curriculum is a 36-credit interdisciplinary program that gives you the knowledge, skills, and education necessary to pursue or accelerate a career in Operations Management and Project Management. This program, which can be completed in as few as 15 months, provides a market-relevant combination of a comprehensive business education and real-world applications.

The MS in Operations and Project Management curriculum will expose you to contemporary areas that are in high demand by business organizations:

  • supply chain management
  • international supply chain management
  • project management for PMP® certification
  • management of service operations
  • Six Sigma quality management

Real-World Curriculum Taught by
Experienced Faculty

Master’s level Operations and Project Management classes are taught by faculty with doctoral qualifications and many years of practical experience in these areas. Faculty members keep abreast of changes occurring in these fields and fine-tune the curriculum to maintain currency and relevance. As part of your course work, you will be exposed to real-world operations and projects through guest speakers and visits to high-technology companies.

MS Operations and Project Management
Program Requirements

As you take classes in the Operations and Project Management MS Degree curriculum, you will take five required courses, an additional five elective courses in your area of interest, and two graduate-level business courses. Of your 36 credits, 21 credit hours must be QSO courses.

Core Courses

QSO-510: Quantitative Analysis for Decision Making
This is a survey of the mathematical, probabilistic and statistical tools available for assisting in the operation and management of industrial organizations. Background preparation: 6 credit hours in mathematics and 3 credit hours in statistics, or the equivalent.
Prerequisites:
MBA-501
QSO-600: Operations Management
This is a study of the concepts of production and operations and of a variety of methods and techniques used in their management. Background preparation: 6 credit hours in economics.
Prerequisites:
QSO-510
QSO-640: Project Management
This course includes the study of concepts, tools, and practices of project management. The course adopts a managerial process approach to Project Management, which consists of initiating, planning, executing, controlling and closing the project. Major topics will include project scope, project time, project cost, project quality, project risk, project resources, project communications and how to be an effective project manager. Cases are utilized to integrate the learning in the course and provide decision- making experience for the student.
Prerequisites:
MBA-501
QSO-680: Seminar in Project Management
Project management is a core skill in today's fast-moving business environment. Project managers are required to manage complex, time- pressured projects and programs using advanced tools and techniques for maximum effect. Through this course, the students will learn advanced methods to initiate, plan and control projects. They will gain experience planning complex projects using both manual and PC-based tools.
Prerequisites:
QSO-640
QSO-690: Topics in Operations Management
This course is designed to prepare students to function as high-impact manufacturing and/or service managers. The course theme is Total Quality Management and focuses on manufacturing systems, quality controls and inventory management with the goal of finding constant approaches to productivity improvement through in-depth investigation of JIT and OPT and their adaptability to manufacturing and service systems.
Prerequisites:
QSO-600

Elective Courses

Select Five of the Following (a minimum of two must have the QSO prefix):

ACC-500: Managerial Accounting
Students in this course study the accumulation of accounting information. The internal use of accounting for management planning, control and decision-making is emphasized. Background preparation: 6 credit hours of accounting or equivalent. Note: ACC 500 cannot be taken for credit or as an elective if ACC 510 has been completed.
Prerequisites:
MBA-503
IT-630: Computer Simulation and Modeling
This course focuses on the theory and practice of discrete system simulation. Topics include simulation/modeling techniques and methodologies illustrated by business and industrial applications such as computer and network modeling, manufacturing simulation and queuing systems. Queuing theory and input/output statistical analysis are included. Modeling software is used.
Prerequisites:
IT-501 and IT-510 or permission of instructor
MKT-500: Marketing Strategies
This course is a study of the activity by which organizations discover consumer and other organizations' needs and wants, and then provide satisfaction through a mutually beneficial relationship. Students will explore the topics of selecting a target market, conducting marketing research, and designing product, price, promotional, and distribution strategies through the development of a marketing plan.
OL-500: Human Behavior in Organizations
This course is a study of individuals and groups and their interaction. Students examine theories of motivation, communication, leadership, power and change with practical relation to contemporary issues. They also study organizations for key design variables and reward systems aimed at improved performance and organizational efficiency through employee motivational programs, participative management and cooperative decision making.
QSO-500: Business Research
This course presents an overview of the various primary and secondary research methodologies used in the business world and the application of statistical techniques to those strategies. The focus of this course is the design and execution of a practical, primary research. It is recommended that this course be one of the first three taken in degree programs in which it is required. Background preparation: 3 credit hours in statistics.
QSO-520: Management Science through Spreadsheets
This is an application-oriented course that will provide students with a working knowledge of the most commonly used Management Science/Operations Research techniques such as linear programming, integer programming, goal programming, nonlinear programming, network modeling, queuing theory and simulation. The students will learn how to combine the power of the management science and spreadsheets to model and solve a wide variety of business problems.
Prerequisites:
QSO-510
QSO-530: Applied Statistics for Managers
This course will provide the students with statistical tools and techniques that will enable them to make an immediate impact in their careers. This course will be realistically oriented and numerous business examples and cases will be analyzed.
Prerequisites:
MBA-501
QSO-610: Management of Service Operations
This course is intended to help students prepare for management opportunities in service firms that represent the fastest-growing sector of the economy. The material focuses on the role and nature of service operations, and the relationship of operations to other business functions. The students will develop skills and learn techniques for effective management of service operations.
Prerequisites:
QSO-510
QSO-620: Six Sigma Quality Management
This course is designed to provide an understanding of the design and implementation of quality control and improvement systems. It is an introduction to current quality management approaches, statistical quality control and quality improvement techniques. ISO-9000 also will be discussed. Case studies and the use of computer technology will be integral to the course.
Prerequisites:
QSO-510 or QSO-530
QSO-625: Six Sigma for Black Belt Certification
This course teaches advanced concepts in Six Sigma while incorporating Lean Management tools. Students learn waste elimination, value stream mapping, Six Sigma roles and responsibilities, team management, and the various elements of the Define-Measure-Analyze-Improve-Control (DMAIC) phases of a Six Sigma project. The Design for Six Sigma (SFSS) approach to design a new process is also reviewed. The course is designed to help students prepare for a Six Sigma Black Belt certification exam. However, it neither guarantees to help satisfy the eligibility requirements for taking a Six Sigma Black Belt certification exam nor ensures success on a Six Sigma Black Belt certification exam.
Prerequisites:
QSO-620
QSO-630: Supply Chain Management
This course analyses the role and activities of those involved in supply chain management decision making. It emphasizes the importance of transportation planning, inventory control, warehouse management, development of customer service standards, and procurement in the design and operation of supply and distribution systems. The importance of information systems and the internet in supporting such activities is also discussed. Special attention is given to the close working relationships with managers in other functional areas including information systems, marketing, and international operations.
Prerequisites:
QSO-510
QSO-635: International Supply Chain Management
The U.S. economy is becoming increasingly global in nature. We are marketing and distributing more products in foreign nations, locating plants and other facilities internationally, and are buying from foreign companies. This course provides a comprehensive understanding of the supply chain management function related to the international environment in terms of business/cultural customs, legal considerations, purchasing strategies, financial aspects, and international distribution.
Prerequisites:
MBA-501
QSO-645: Project Management for PMP Certification
This course teaches the following concepts contained in A Guide to the Project Management Body of Knowledge, (PMBOK Guide) - Fifth Edition, Project Management Institute, Inc., 2013: the five process groups (Initiating, Planning, Executing, Monitoring and Controlling, and Closing), the ten knowledge areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, Procurement, and Stakeholder), process inputs and outputs, process tools and techniques, and professional and social responsibilities. The course is designed to help students prepare for the Project Management Professional (PMP) exam. The course satisfies the educational requirement of 35 hours of project management education for the PMP exam. However, it does not guarantee success on the PMP exam (PMP and PMBOK are registered marks of the Project Management Institute, Inc.).
QSO-710: Internship in Operations/Project Management
This course will enable the School of Business graduate students to gain valuable work experience within the operations or project environment. The objective is to give the students an opportunity for practical application of operations/project management concepts and techniques learned in the classes and complement the course work.

Select any two graduate business electives.

Note: At least 21 credit hours must be QSO.

For students seeking PMI certification, you must take the QSO-645 Project Management for PMP® Certification course in order to satisfy the educational requirement needed to take the PMP exam.

PMP®, CAPM® are registered marks of the Project Management Institute Inc.

Foundation Course(s)

For those who do not meet the minimum requirements, the following courses may be required:

MBA-501: Mathematics and Statistics for Business
This is an applied course, which will provide students with the mathematical knowledge and skills that underlie many courses offered in the school of business. Students will learn the fundamental concepts and methods of linear algebra, mathematical functions, differential calculus and statistics and their applications to business. They will also sharpen their quantitative, analytical and problem-solving skills that are so important for success in the world of business today.
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Phone: 888.387.0861
Email: enroll@snhu.edu