Online Operations and Project Management Degree Curriculum - Practical, Relevant Skills
The online operations and project management degree curriculum is designed to prepare you to overcome challenges and take advantage of opportunities in day-to-day operations and project management. The program's balance between operations management and project management classes will leave you with a comprehensive set of skills you can use to advance your career.
The operations and project management curriculum is offered online and in a blended online and face-to-face format at several of our regional campuses, so you can earn your degree when it’s most convenient for you. Also, because the faculty teaching the operations and management classes bring years of firsthand experience in these industries, you will benefit from their relevant real-world experiences and application of classroom learning to the business environment.
Required Core Courses
OL-215: Principles of Management
This course is designed to examine the fundamentals and principles of management in order to develop an understanding of management in any formal organization. Special attention is paid to planning and decision-making. International management is also covered. Offered every semester. Writing Intensive Course.
ENG-10,ENG-120 ENG-121H or ENG-200 ADB-125 or OL-125 or TCI-250
QSO-310: Management of Service Operations
This course is an introduction to the concepts, principles, problems, and practices of successful service operations management. Emphasis is focused on preparing students to identify and apply appropriate management processes to ensure efficient, effective, and quality oriented service operations, while achieving operational excellence. Topics covered include: the role of services in the economy, strategic positioning and internet strategies, environmental strategies, new service development process, managing service expectations, front-office and back-office interface, service quality, yield management, waiting time management, and site selection.
QSO-320: Management Science through Spreadsheets
This course introduces the student to mathematical techniques that may be used to aid decision-making. Topics may include linear programming, PERT, CPM, network analysis and others. Offered once a year.
QSO-330: Supply Chain Management
This course focuses on effective supply chain strategies for companies that operate globally with emphasis on how to plan and integrate supply chain components into a coordinated system. Students are exposed to concepts and models important in supply chain planning with emphasis on key tradeoffs and phenomena. The course introduces and utilizes key tactics such as risk pooling and inventory placement, integrated planning and collaboration, and information sharing.
QSO-340: Project Management
As modern organizations have become more complex, they have also become more project-driven. This course uses a basic project management framework in which the project life-cycle is broken into organizing, planning, monitoring and controlling the project. You will learn the methodologies and tools necessary at each stage for managing the projects effectively in terms of time, cost, quality, risk and resources.
QSO-360: Six Sigma Quality Management
This course teaches the fundamental tools and techniques used to improve service and manufacturing processes through the Define-Measure-Analyze-Improve-Control (DMAIC) methodology of Six Sigma quality management. Statistical process control, design and analysis of statistical experiments, process mapping, cause-and-effect diagram, 5S methodology, and process waste identification via lean techniques, are the major topics of this course.
QSO-440: Topics in Project Management
This course covers advanced topics in project management such as project risk, project integration, project quality, and project procurement. Advanced project selection, planning, and control methods of project management are taught with hands-on-applications of Oracle Crystal Ball and MS Project. Students will learn the knowledge and skills of an experienced project manager by creating a detailed project plan for a real-world project.
Select Three of the Following:
ECO-301: Managerial Economics
This course applies economic theory and quantitative techniques to solving business decision problems. The principal economic framework is that of microeconomics and covers such topics as demand, production, cost and market structures. Regression and linear programming are the main quantitative tools developed in the course. Computer applications are a required part of the course.
ECO-201, ECO-202 and ACC-102 ACC-214 or ACC-202 MAT-18, MAT-220, MAT-250 or MAT-240
IT-467: Digital Commerce and eBusiness
This course is a comprehensive survey of the principles, techniques and implications of digital commerce and e-business. It covers the entire spectrum of Wed-centric forms of communication and trade amongst commercial, industrial, institutional, governmental, employee and consumer participants and partners. Topics include: e-business models, security, privacy, ethics, major Internet tools and architectures behind digital commerce. Students use a Web development tool to build and post a site. Offered as needed.
IT-100 or permission of instructor
MAT-210: Applied Calculus I
This is an introductory course in single-variable calculus. Topics include limits, continuity, derivatives, differentiation, integration and the Fundamental Theorem of Calculus. Students will gain experience solving real-world problems involving calculus, including problems in business, economics, natural sciences and social sciences.
MAT-300: Applied Statistics II: Regression Analysis
This is a second course in statistics that builds upon knowledge gained in MAT 240 or an AP statistics course. Students will learn to build statistical models and implement regression analysis in real-world problems from engineering, sociology, psychology, science, and business. Topics include multiple regression models (including first-order, second-order and interaction models with quantitative and qualitative variables), regression pitfalls, and residual analysis. Students will gain experience not only in the mechanics of regression analysis (often by means of a statistical software package) but also in deciding on appropriate models, selecting inferential techniques to answer a particular question, interpreting results, and diagnosing problems.
MAT-240 with a grade of C or better
QSO-345: Project Management/CAPM Certification
This course teaches the five process groups and nine knowledge areas described in the Project Management Body of Knowledge (PMBOK ) of the Project Management Institute (PMI ). The course is designed to help students prepare for the Certified Associate in Project Management (CAPM ) certification exam. However, it neither guarantees to help satisfy the eligibility requirements for taking the CAPM certification exam nor ensures success on the CAPM certification exam.
QSO-490: Operations/Project Management Internship
This course will enable the School of Business undergraduate students to gain valuable work experience within the operations or project environment. The objective is to give the students an opportunity for practical application of operations/project management concepts and techniques learned in the classes and complement the course work. The student must complete a minimum of 150 hours on the internship per 3 credits. Students may complete 3 - 12 credit hours of QSO 490.
Note: Students may use only 3 credits of QSO-490 towards the program
Free Elective Credits: 15
Total Credits: 120
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