Online Accessibility Center (OAC)
Procedure for Students Requesting Disability Support Services
Southern New Hampshire University is dedicated to providing equal access to students with documented disabilities, in accordance with Section 504 of the Rehabilitation Act of 1973, Title III of the Americans with Disabilities Act (ADA) of 1990, and the Americans with Disabilities Act Amendments Act of 2008.
The University prohibits unlawful discrimination on the basis of disability, and takes action to prevent such discrimination by providing reasonable accommodations to eligible students with disabilities.
The university makes no pre-admission inquiry about an applicant's disability. We recognize that to disclose any disability is a personal choice that every applicant may exercise. We respect this choice; however, we encourage individuals with a disability to self- disclose to the Online Accessibility Center and provide necessary information. The Online Accessibility Center will assist in the process of identifying accommodation needs.
It is the responsibility of a student with disabilities to complete the following steps to be considered for accommodations at SNHU.
1. Online students may complete an Accessibility Center Intake Request Form and submit documentation.
2. Students with questions or those in need of the Disability Verification Form may contact the Online Accessibility Center at:
3. Review and submit the Disability Verification Form. If you have not heard back within two (2) business days after your submission of documentation, please contact us for a status update.
4. Complete intake interview with assigned Accommodation Specialist (by phone or via email) to discuss documentation and accommodation history to determine one's disability status and the need for particular accommodations. These determinations are made on a case-by-case basis.
5. If approved for accommodations, students with disabilities are responsible for communicating via phone or email with their assigned Accommodation Specialist at the beginning of each term/semester to review appropriate accommodations and update as needed. Students with disabilities are also expected to follow established procedures for specific accommodations.
Accommodations & Services (OAC)
The procedures and guidelines of the Online Accessibility Center (OAC) are developed to address disability-related subjects. Some of the most frequent subjects are listed below:
1. Reasonable accommodations are made to provide academic and programmatic access. Examples of program accommodations include accessible text formats and time extensions for assignments.
2. Personal services and personal aides (PCA) are not ADA/504 accommodations and are not provided by the University.