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Disability & Accessibility Services

In accordance with Section 504 of the Rehabilitation Act of 1973, Title III of the Americans with Disabilities Act (ADA) of 1990, and the Americans with Disabilities Act Amendments Act (ADAAA) of 2008, Southern New Hampshire University does not discriminate on the basis of disability, including intellectual disability, in admission, treatment, or access to its programs or activities, nor does it discriminate in employment in its programs or activities.

It is the responsibility of all SNHU staff, faculty, and students to adhere to the practice of equal access to opportunities affiliated with the institution.

The University prohibits unlawful discrimination on the basis of disability and takes action to prevent such discrimination by providing reasonable accommodations to eligible individuals with disabilities.

The guidelines SNHU uses for documenting a disability and determining necessary and appropriate accommodations may vary between the Online Accommodations Center (OAC) and the Campus Accommodations Center (CAC). Accommodations may differ depending on the type of coursework and the platform upon which it is offered.

We work diligently to detect and correct accessibility issues before they become barriers. However, if you encounter an accessibility barrier, please contact the appropriate resource identified below for assistance.

Accessibility Resources

Campus Accommodations

If you are a campus student and need accommodation support such as a textbook converted to an accessible format, please contact:

Campus Accommodations Center
603.644.3118
cac@snhu.edu
Fax: 603.644.3132

Online Accommodations

If you are an online student and need accommodation support such as a textbook converted to an accessible format, please contact:

Online Accommodations Center
866.305.9430
oac@snhu.edu
Fax: 877.520.8916

Tech Support

Users experiencing technical difficulties should contact the Technology Help Desk for resolution.

Public Accessibility

If you are a member of the public with a disability requiring an accommodation, please contact the ADA Coordinator.

ADA Coordinator
adacompliance@snhu.edu
603.645.9664

Electronic Accessibility

In accordance with SNHU's Electronic and Information Technology Accessibility plan, SNHU has a responsibility to create, obtain, and maintain all electronic and information technology (EIT) in a manner that ensures it is accessible to individuals.

Please contact accessibility@snhu.edu with any questions.

Formal Grievance Procedure

SNHU has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints regarding any action prohibited by Section 504, the ADA, or the ADAAA.

Download the ADA/504 Grievance Procedure.

Physical and Digital Accessibility Barrier Report Form

Please use the contacts in the Accessibility Resources section for direct assistance, including help with login or password issues.

Use the form below if you encounter:

  • A physical accessibility barrier at any SNHU physical location
  • An electronic, or programmatic accessibility barrier on any SNHU online content:
    • inaccessible path or entry way
    • inaccessible technology in a classroom
    • inaccessible website content