Academic Spotlight: Dr. Shakera Moreland, Health Sciences Clinical Faculty Member

Dr. Shakera “S.K.” Moreland is no stranger to education, having earned both her Bachelor of Science (BS) in Health Informatics and MBA in Healthcare Management from Western Governors University. She then earned her Doctor of Health Sciences with a focus on Leadership and Organizational Behavior from A.T. Still University.

In addition to her degrees, she holds several professional credentials, including Registered Health Information Administrator (RHIA), Certified ScrumMaster (CSM) and Certified Health Education Specialist (CHES).

Moreland, a clinical faculty member for Southern New Hampshire University’s (SNHU) health sciences programs, recently answered questions about her career journey in the health sciences and organizational leadership and the importance of her work with her students.

Can you tell us about your professional background?

I’ve spent my career working in health information management, data quality and workforce development. I’ve worked across Health Information Management (HIM) operations, health informatics, program design and curriculum development.

A big part of my work involves mentorship, supporting emerging professionals, building career-readiness resources and helping people translate academic knowledge into real-world skills. I also do a lot of work around AI literacy, analytics and preparing the next generation of health information leaders.

What first drew you to higher education?

Higher education called to me because I know what it feels like to navigate school, work and family all at once and still want more for yourself. I wanted to be the kind of instructor I wish I had in those early years: someone who sees you, supports you, challenges you and helps you believe in what you’re capable of. Teaching lets me give back in a way that feels meaningful.

What aspects of your own education have been influential in shaping your career in academia?

Being a nontraditional student shaped everything. I was working, raising kids and trying to build a career while earning my degrees, so I deeply understand the barriers students face. That experience taught me the importance of flexibility, clear guidance and human connection. I try to design my courses and communication with that same empathy and structure.

What attracted you to this field of study? What keeps you excited about it?

I’m drawn to HIM and health informatics because they sit at the intersection of patient care, data and technology. Every decision we make affects real people. What keeps me excited is how quickly the field evolves (for example AI, machine learning, data governance, interoperability, etc.), there’s always something new to explore. And I love helping students feel confident navigating that changing landscape.

How have you found ways to effectively connect with students?

I connect with students by being approachable and relatable. I share real experiences, I acknowledge the challenges they’re juggling and I make sure they know I’m here to support their success. I give clear, actionable feedback and I always encourage questions. Students connect best when they feel seen, not judged.

What brings you the greatest joy in your work at SNHU?

The joy for me is seeing transformation happen in real time. When students message me saying they finally “get” a concept, landed a job, passed an exam or simply feel more confident than when they started, that’s everything. Watching someone grow academically and personally is a privilege.

What do you feel is unique about the faculty and students you work with?

The faculty I work with are incredibly supportive and mission-driven. Everyone is invested in student success and that energy shows. And the students are some of the most resilient people I’ve ever met. They’re balancing families, careers and life, yet they show up with grit and ambition. That combination creates a really special learning environment.

What does SNHU’s mission to transform the lives of learners mean to you?

For me, it means meeting learners exactly where they are and giving them the tools, encouragement and opportunities to reach their goals. Transformation doesn’t always look dramatic. Sometimes it’s confidence, clarity or believing in yourself again. Being part of that process is something I take to heart.

Outside of work, what’s something you’re passionate about or really enjoy doing?

Outside of work, I really enjoy spending time with my family, cooking and exploring creative projects. I’m also passionate about community involvement, supporting students and young professionals and helping people discover their strengths. And lately, I’ve been enjoying anything that helps me slow down, reflect and stay grounded. I try to do something everyday that shows I’m grateful for life.

Alexa Gustavsen ’21 is a content facilitator and writer at Southern New Hampshire University. Based in New Hampshire, she completed her bachelor's in creative writing and English on campus at SNHU. Currently, she is pursuing her master's in marketing online at the university. Connect with her on LinkedIn.