Welcome to Southern New Hampshire University's student laptop computing initiative. As an SNHU student you may be required to bring a laptop computer for use in your studies, see Laptop Requirements. The laptops are used to enrich your learning experience by exposure to new technologies in and outside of the classroom, greater interaction with your instructors and classmates and better access to educational resources. As you use your laptop, you will build vital skills needed in today's job market.
With our wireless environment and your laptop, you can access the internet, email, classmates, library databases and other resources from numerous sites across the campus.
Expand the sections within this page to answer questions you may have about the laptop program.
We recommend that you bring your laptop to class the first week. Your instructor will explain how frequently you will need it in class.
Your instructors will discuss the use of laptops within your classes. In general, avoid distracting other students by turning off instant messaging, email, games and other unnecessary applications before class begins.
When using laptops and other computers, be aware of SNHU's Network Acceptable Use Policy and File Sharing Policy. Information Technology Solutions monitors illegal downloading of music and other files from campus sites and will restrict network usage for anyone found violating this policy.
We strongly recommend that you avoid downloading unnecessary programs, supposedly useful utilities and games on to your laptop. These programs can create problems with other software on your computer. It is best to keep your computer clean.
You may purchase any laptop brand that you wish and from any location/reseller but SNHU students can take advantage of some discounts from Dell and Apple. SNHU and Dell have teamed up to offer you the benefit of participating in the Dell University Program. Student discounts are also available from Apple.
Check out the Apple Higher Ed Store or stop by your local Apple Store.
Software: Microsoft Office is required for all students. Office 365 is available to all students for free. See https://office.com/getoffice365 for details.
Extended Service: The Dell laptops in this program come with a 1 year limited warranty plus 1 year of accidental damage service. We strongly recommend that you purchase the 4 year warranty and the 4 year accidental damage service, or choose a plan that matches the length of time you expect to keep the laptop. The accidental damage service is particularly useful as it can take care of items not covered under the warranty including drops, power surges, screen breaks, and spills. The top three repair requests we see are broken screens, malware/virus removal, and liquid damage (spills). Broken screens and liquid damage are not covered under a regular warranty but require accidental damage coverage.
If you purchase a brand other than Dell, accidental coverage may be available under a different name. Ask the reseller you are dealing with for details.
If your laptop requires service, bring it to the Technology Help Desk in the Wolak Library Learning Commons. Help Desk staff are certified to perform warranty repairs on Dell and Apple computers. For other brands, the Help Desk can perform limited service and any warranty repairs would be your responsibility to arrange.
Order By: Order your laptop by the first week of August to ensure it arrives in time for the fall semester.
Resident Students: When you come to campus, bring the following with you:
International Students: If you reside outside of the United States and prefer to have the laptop shipped directly to your SNHU campus address, provide Dell with the following ship to address:
Southern New Hampshire University
2500 North River Road
Manchester, New Hampshire 03106
Attn: (Your Name), Incoming Student
Then send an email to the mailroom supervisor at email@example.com to alert them that you have ordered a laptop computer and it will be shipped to your campus address before your arrival.
Undergraduate Day Students:
All undergraduate day students are required to have a laptop computer for use in classes and other academic activities. Desktop computers, Chromebooks, and iPads may not be substituted for this requirement.
SNHU Online requires that all students have the following programs, software and operating system on their computers prior to participating in their first online course.
PC (Windows OS)
Apple (Mac OS)
If your laptop requires servicing, bring it to the Technology Help Desk in the Wolak Library Learning Commons.
If your laptop requires service while you are outside of the United States, call the manufacturer's support line directly.
If you have questions or problems with your computer please visit the Technology Help Desk in the Wolak Library Learning Commons, login to my.SNHU and create a case online, or call 1-855-877-9919. Support is available via the Help Desk from 8am to 8pm (see published schedule in the fall for exact times).
If you have questions about the information on this page or purchasing a laptop, please email your questions to firstname.lastname@example.org along with contact information so that we can call you if necessary.
Consider enrolling in the IT 100 Introduction to Information Technology course early in your academic schedule for an introduction to the software on your laptop.
The Wolak Learning Center periodically offers workshops to better use the software on your laptop
Laptops are particularly vulnerable to theft. Take the following precautions:
It is essential that Graphic Design students have industry-standard hardware and software equipment.
Student discounts are available.
Minimum Mac Specifications: