Skip to main content

SNHU Spotlight: Katrina Jagroop-Gomes, MBA Grad

Katrina Jagroop Gomes, a 2015 SNHU graduate with a Master of Business AdministrationKatrina Jagroop Gomes '15MBA is the chief information officer for the Massachusetts Gaming Commission, a certified SCRUM master and the recipient of the Leader in Digital Government Award at the 2017 Massachusetts Excellence in Technology conference. But those successes weren’t always guaranteed.

Jagroop-Gomes dropped out of school when she was 23 to focus on her responsibilities as a single mother to her daughter.

“I had to drop out of school to be mom and take care of my daughter,” she said. “Being a single mom in the workforce and not having the credentials behind you, it can close a lot of doors.”

The realities of the modern workplace soon convinced her she needed to finish her education and she was able to earn her bachelor’s degree in management.

Jagroop-Gomes eventually earned her BS in Management – but she wasn’t done.

As her career advanced, Jagroop-Gomes said earning her Master of Business Administration, which she earned at Southern New Hampshire University (SNHU) in 2015, has increased her “credibility factor,” in her role as the chief information officer at the Massachusetts Gaming Commission.

“I need to substantiate the things I’m doing at an executive level, and having the master’s behind me, it just gives you that extra oomph behind what you’re saying,” she said.


Why Katrina Earned Her MBA Degree

Now Jagroop-Gomes has more than 20 years of experience in the public and private sectors with expertise in operations, finance, compliance and technology. She’s worked at places like Suffolk University and the Executive Office of Energy and Environmental Affairs to create business strategies, reorganize IT divisions and built and maintained high-performance IT teams. Her MBA, she said, helped her communicate at the highest levels.

“I see myself taking my company to the next level,” she said.

Jagroop-Gomes said her experience at SNHU also filled her with a sense of accomplishment.

“I feel motivated. I feel like I can conquer anything, and all the while I was still able to be a part of my family’s life,” she said.

A degree can change your life. Choose your program from 200+ SNHU degrees that can take you where you want to go.

Joe Cote is a writer and organic marketer at Southern New Hampshire University (SNHU), where he has worked since 2016. Previously he spent more than a dozen years as a reporter and editor at weekly and daily newspapers in Vermont and New Hampshire. He lives near SNHU's Manchester, New Hampshire campus with his wife and daughter. Connect with him on LinkedIn.

Explore more content like this article

Three marketing professionals sitting around a white office table, discussing a product.

What Are the 4 Ps of Marketing and Are They Relevant?

The four Ps of marketing refer to the traditional elements surrounding a service or product that a business owner or marketer has to consider and evaluate to succeed. Although the four Ps are still relevant, there's a lot more to consider when developing a marketing strategy.
A blue background with a yellow graphic gear in the center surrounded by a graphic bullseye, sandglass and check list

What Does a Project Manager Do?

Project managers make things happen. They plan, execute and oversee tasks to achieve project goals. They coordinate teams, manage resources, monitor progress and ensure timely delivery while mitigating risks. They are a key part of many businesses, teams and projects.
A group of professionals discussing how to become a social media manager

How to Become a Social Media Manager

With billions of social media users around the world, businesses and individuals now rely on these platforms to promote their products and services to potential customers. If you want to join the growing world of social media, understanding how to become a social media manager is the first step.

About Southern New Hampshire University

Two students walking in front of Monadnock Hall

SNHU is a nonprofit, accredited university with a mission to make high-quality education more accessible and affordable for everyone.

Founded in 1932, and online since 1995, we’ve helped countless students reach their goals with flexible, career-focused programs. Our 300-acre campus in Manchester, NH is home to over 3,000 students, and we serve over 135,000 students online. Visit our about SNHU page to learn more about our mission, accreditations, leadership team, national recognitions and awards.