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SNHU Spotlight: Katrina Jagroop-Gomes, MBA Grad

Katrina Jagroop Gomes, a 2015 SNHU graduate with a Master of Business AdministrationKatrina Jagroop Gomes '15MBA is the chief information officer for the Massachusetts Gaming Commission, a certified SCRUM master and the recipient of the Leader in Digital Government Award at the 2017 Massachusetts Excellence in Technology conference. But those successes weren’t always guaranteed.

Jagroop-Gomes dropped out of school when she was 23 to focus on her responsibilities as a single mother to her daughter.

“I had to drop out of school to be mom and take care of my daughter,” she said. “Being a single mom in the workforce and not having the credentials behind you, it can close a lot of doors.”

The realities of the modern workplace soon convinced her she needed to finish her education and she was able to earn her bachelor’s degree in management.

Jagroop-Gomes eventually earned her BS in Management – but she wasn’t done.

As her career advanced, Jagroop-Gomes said earning her Master of Business Administration, which she earned at Southern New Hampshire University (SNHU) in 2015, has increased her “credibility factor,” in her role as the chief information officer at the Massachusetts Gaming Commission.

“I need to substantiate the things I’m doing at an executive level, and having the master’s behind me, it just gives you that extra oomph behind what you’re saying,” she said.



Now Jagroop-Gomes has more than 20 years of experience in the public and private sectors with expertise in operations, finance, compliance and technology. She’s worked at places like Suffolk University and the Executive Office of Energy and Environmental Affairs to create business strategies, reorganize IT divisions and built and maintained high-performance IT teams. Her MBA, she said, helped her communicate at the highest levels.

“I see myself taking my company to the next level,” she said.

Jagroop-Gomes said her experience at SNHU also filled her with a sense of accomplishment.

“I feel motivated. I feel like I can conquer anything, and all the while I was still able to be a part of my family’s life,” she said.

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Joe Cote is a writer at Southern New Hampshire University. Connect with him on LinkedIn.

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About Southern New Hampshire University

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SNHU is a nonprofit, accredited university with a mission to make high-quality education more accessible and affordable for everyone.

Founded in 1932, and online since 1995, we’ve helped countless students reach their goals with flexible, career-focused programs. Our 300-acre campus in Manchester, NH is home to over 3,000 students, and we serve over 135,000 students online. Visit our about SNHU page to learn more about our mission, accreditations, leadership team, national recognitions and awards.