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Withdrawal Policies

University College

Official Withdrawal Process

Withdrawals after 60% of the semester will only be allowed when:

  • Withdrawal is student-initiated for conditions beyond the students' control (e.g., illness documented by a physician's letter). The course grade under these conditions will be "W." Documentation must be provided by the student and approved by the appropriate advisor and school dean.
  • Instructor-initiated withdrawals are only available for undergraduate day courses. An instructor may initiate a course withdrawal in unusual or extraordinary circumstances, not as a means to prevent low grades. The instructor initiating the withdrawal must assign a course grade of "WP" (withdraw passing) or "WF" (grades failing). Instructor-initiated withdrawals must be approved by the school dean. VPAA/Provost Office approval must be obtained for withdrawals that are initiated on or after the 13th week of the undergraduate day school semester.

In all cases, the date of withdrawal is the date the completed form is received by the Office of the University Registrar. Withdrawal from class does not reduce account charges. Credit hours for courses from which a student withdraws are included in his or her total number of credit hours. Withdrawal from a class may have an impact on financial aid and/or billing charges, especially for students who have received federal Title IV loans. Withdrawal disputes must be submitted in writing within 30 days after the end of the semester during which the student withdrew.

The exception to this policy is in the case of enrollment in SNHU-101 and SNHU-202. No student is allowed to drop or withdraw from SNHU-101 or SNHU-202 except in the case of extenuating circumstances supported by documentation. Students missing the first two sessions of SNHU-101 or SNHU-202 will not be dropped by the instructor. Students seeking to withdraw from either SNHU-101 or SNHU-202 must complete a Student-Initiated Course Withdrawal from SNHU-101/202 form that contains the signatures of their advisor and the coordinator of general education.

Withdrawal from SNHU

Students may withdraw from the university by obtaining a withdrawal form from the Office of Academic Advising. International students must obtain forms and begin the process in International Student Services. Merely ceasing to attend classes does not constitute an official withdrawal, academically or financially. Failure to file a withdrawal form with the Office of Academic Advising will result in the automatic recording of "F" grades for all courses being taken by the student. If a student is under 18 years of age, written parental consent must be received. Official date of withdrawal is the last date of class attendance as verified by an instructor. This date will be used in determining any refund. Students who withdraw from the university completely after the eighth week of the semester will receive either a "WP" or "WF" from each of their instructors. Withdrawal from a class may have an impact on financial aid and/or billing charges, especially for students who have received federal Title IV loans.

No adjustments to account balances will be made; nor will withdrawal disputes be considered after 30 days from the end of the semester during which the student withdrew. 

Unofficial Withdrawal

While Southern New Hampshire University does not measure student participation in courses past day 7 of the term, participation in courses and completion of assignments are two critical components to student success. Students who use financial aid and fail all courses in a term will be reviewed for participation. The last date of attendance is defined as the last time the student participated in a graded activity within the course. This recalculation may result in a balance owing and could place future financial aid funding and registration at risk. 

SNHU Online

Official Withdrawals

University Initiated Withdrawals

Students who are taking Online or hybrid course(s) will be withdrawn for non-participation during the first week of the term. Participation is determined within the online learning environment by posting on a graded Module One discussion board within the first week of the course. Students who do not participate during the first week forfeit their rights to be reinstated into the course. Both the faculty member and the Online administration will make a good faith effort to contact students before withdrawing them by sending an email from their SNHU email address to the student's SNHU email address.

The university reserves the right to withdraw students who fail to meet financial or academic obligations or who, because of misconduct, disrupt the academic process. 

Student Initiated Withdrawals

Students may drop a course during the first week of a term, and the dropped course will not appear on the student's academic transcript. Students may withdraw from courses at any time during the second through fourth week of the undergraduate term or the second through sixth week of the graduate term with the course grade of "W". Any withdrawals after the fourth week (undergraduate) or the sixth week (graduate) may only be allowed for significant conditions beyond the student's control (e.g. serious illness documented by a physician's letter), and must be approved by the academic advisor. Withdrawals are not permitted, under any circumstance, in the last week of any term. This policy also applies to an undergraduate student taking a 16-week course. 

All withdrawals must be submitted online via the SNHU Online withdrawal form (SNHU Online Course Withdrawal). No paper withdrawal forms or emails will be accepted. In all cases, the effective date of withdrawal is based on receipt of the official, completed form. For the purpose of withdrawals, term weeks start on Mondays and end on Sundays. 

Merely ceasing to attend classes does not constitute an official withdrawal for academic or financial reasons. Any student who has not officially been withdrawn from a course will automatically be assigned a grade of "F" for said course, and be responsible for full tuition and any accompanying fees. 

When a student withdraws from a course, a course grade of "W" is issued. The course will show up as 3 credits attempted but zero credits earned in your academic records. This could have implications in terms of your Satisfactory Academic Progress or your Scholastic Standing with SNHU. Students who do not maintain Satisfactory Academic Progress will experience an impact on Financial Aid eligibility. Withdrawal from a course will likely impact eligibility for financial aid for the current term as well as future terms. Student should discuss these concerns with their academic advisor. 

Unofficial Withdrawals

Ongoing participation in courses and completion of assignments are two critical components to student success. The institution does not monitor attendance and withdraw students who stop participating, but students who use financial aid and fail all courses within a term will be reviewed for participation. Students who cease participation in graded activities prior to completing 60% of the term will be classified as receiving an "unearned F" and a recalculation of their Financial Aid eligibility will be conducted based on their last date of attendance. The last date of participation is defined as the last day the student participated in a graded activity within the course. This recalculation may result in a balance on their account and could place students' future financial aid funding and registration at risk.

College for America

During a student’s trimester, withdrawal is the appropriate action if the student wants or needs to pause his or her studies for a variety of reasons (e.g. medical, military, personal).

 CfA Student Initiated Withdrawal – (Official Withdrawal)

 This process involves a few simple steps:

  • Student consults with their Advisor.
  • Student completes the Withdrawal Form, located on the mySNHU website. All withdrawals must be submitted using the online withdrawal form. The date of withdrawal is the date the completed form is submitted. 
  • Student’s status is reported as withdrawn 

When this process is initiated during the first 14 days of a student’s first trimester: 

  • Even if the student has participated in academic activity, the student is dropped at no charge. 
  • Any previously scheduled Title IV federal financial aid will be canceled. 
  • Any competencies earned during the trial period of enrollment are not considered mastered. 

When this process is initiated during the first 14 days of any subsequent trimester:

 If the student has not engaged in any academic activity, the student is dropped at no charge.

  • Any previously scheduled Title IV financial aid will be canceled.
  • A Return to Title IV federal financial aid funds (R2T4) calculation is completed using the student’s last date of academic activity (LDA).
  • If eligible, a Post-Withdrawal Disbursement is offered.
  • The student is reported as withdrawn to the National Student Clearinghouse, and any outstanding student loans will enter the applicable grace period repayment.
  • Any competencies earned during the trial period of enrollment are not considered mastered.

 CfA Administrative Withdrawal – (Unofficial Withdrawal)

 Students who otherwise do not follow the University’s withdrawal procedures and who cease to participate in all registered competencies prior to the 60% point of a trimester (as measured in calendar days) may be subject to recalculation of their Title IV federal financial aid eligibility. Participation is demonstrated through submission of projects.

 Students who have not participated as of the 60% point of a trimester or later are identified after that trimester has ended. Required changes to a student’s financial aid eligibility are made at that time. 

  • His or her enrollment status will be re-evaluated to exclude any competencies in which a student did not participate.
  • A Return of Title IV calculation will be completed using the student’s last date of participation to determine the amount of Title IV financial aid that must be returned. This recalculation may leave the student with a balance due to the University.
  • If the student is eligible, a Post-Withdrawal Disbursement will be offered. 

Students may contact the Student Financial Services at College at College for America with any questions related to billing or financial aid (SFSCFA@snhu.edu or 877.455.7648, select option 3 at the prompt).