Academic Spotlight: Ben Tasker, Associate Dean of AI and Data Sciences

Ben Tasker, associate dean of artificial intelligence (AI) and data sciences at Southern New Hampshire University (SNHU), focuses on helping the institution's faculty members and learners as they navigate the new era of technology transformation. With a background in healthcare AI and product strategy, Tasker shares how AI can amplify work and education across various industries.

Can you tell us about your professional background?

I serve as the dean of AI at Southern New Hampshire University, where I help both students and fellow employees navigate what I consider the AI “between times” — a transitional period where AI is rapidly reshaping work, education, and human potential. My role spans strategy and execution: from guiding learners through practical AI applications like prompt engineering, data analysis and AI content creation, to partnering with technical teams to strengthen our AI infrastructure and tools. Prior to SNHU, I developed AI algorithms to support critical care decision-making in healthcare and designed AI-driven systems to personalize and scale student learning. Across every role, my focus has been on using AI to amplify what people do best.

What first drew you to higher education?

I’ve always believed that education has the power to change lives — but when paired with AI, it can accelerate opportunity at scale. After applying AI in clinical and operational settings, I saw a chance to bring those lessons into the classroom and help learners see AI not as something to fear, but something they can use to elevate their careers and contributions.

What aspects of your own education have been influential in shaping your career in academia?

My education gave me both the technical foundation and the vision to use AI in ways that support and elevate human capability. Earning certifications in AI, cloud computing and agile leadership helped me design solutions that improved outcomes for critical care patients and supported student learning. Those experiences showed me how AI can extend what people are capable of — whether it's helping a clinician respond faster or enabling a learner to get personalized support. That realization continues to shape my work in academia.

What attracted you to this field of study? What keeps you excited about it?

AI is reshaping every industry, but what excites me most is how it enhances human strengths — creativity, empathy, decision-making. I was drawn to this field because it allows me to build tools that help people do their work better and faster. What keeps me going is watching learners discover how they can apply AI to their own passions and professions.

How have you found ways to effectively connect with students?

Connection starts with meeting learners where they are — especially in a space like AI that can feel intimidating. I encourage curiosity, provide feedback through both human and AI-powered tools, and create opportunities for students to see immediate value in their learning. The goal is to help them build confidence, not just competence.

What brings you the greatest joy in your work at SNHU?

One of the most rewarding moments is when a student says, “I didn’t think I could do this, but now I see how AI fits into my world.” Watching learners go from hesitant to empowered — and knowing they’ll carry those skills into their communities and careers — is incredibly fulfilling.

What do you feel is unique about the faculty and students you work with?

Our students bring rich life experiences — many are working professionals, caregivers, veterans or career changers. And our faculty understand how to bridge theory with practical impact. Together, we create a learning environment where emerging technologies like AI feel relevant, achievable and personal.

What does SNHU’s mission to transform the lives of learners mean to you?

To me, it means giving people access to the tools and mindsets that help them grow — personally and professionally. By teaching AI in a way that centers human potential, we’re helping students build futures they can shape, lead, and believe in.

Outside of work, what’s something you’re passionate about or really enjoy doing?

I’m a CrossFit athlete who believes physical fitness strengthens mental focus and resilience. Whether I’m training or teaching, I’m driven by growth, discipline and the belief that human potential — amplified by the right tools — can be limitless.

Alexa Gustavsen ’21 is a content facilitator and writer at Southern New Hampshire University. Based in New Hampshire, she completed her bachelor's in creative writing and English on campus at NH. Currently, she is pursuing her master's in marketing online at the university. Connect with her on LinkedIn.